Ben McConnell & Jackie Huba


Where they’ve spoken

Since 2001, Ben and Jackie have spoken at hundreds of conferences, company events, association meetings, company seminars or their own workshops. Here's a partial list of some of the company events at which they have delivered keynotes or workshops:

Booking information

To inquire about having Jackie Huba speak or deliver a workshop at your company or industry event on word of mouth, customer evangelism or citizen marketers, call her at (512) 707-0313.

To inquire about having Ben McConnell speak or deliver a workshop at your company or industry event on word of mouth, customer evangelism or citizen marketers, call him at (512) 707-0313.

Speaking kitDownload Ben and Jackie's speaking kit (PDF, 6.3MB)

What meeting planners say

"Jackie was a consummate professional, came well prepared -- even conducted pre-event interviews with attendees -- and delivered a great presentation that people loved. I strongly recommend her."
-- Bill Lee, president, Customer Reference Forum

"Your presentation was absolutely perfect for the audience and the occasion. It had something for everyone, which was one of my goals for the series. You inspired several to sign up for the rest of the series, and the unsolicited feedback we've received so far calls your presentation 'the best program CABLE has ever had.' "
-- Karen Williams, president, CABLE

"When I first heard Ben speak at a conference here in Virginia, I knew he'd be a perfect fit as the keynote speaker for my own company's annual users group conference -- and I was right! Not only did his presentation get extremely high marks, but the extensive prep work he did prior to the conference received much praise from the customers and company staff he interviewed. His research proved especially invaluable as a basis for a special post-keynote session he led for our customer and company CXOs to explore the topic of "citizen-marketer" in greater depth. Next year's speaker has a very hard act to follow! Now I'm an evangelist for Ben; I've already recommended him to several groups who I know would benefit greatly from hearing his message."
-- Bridget Serchak, senior marcomm strategist, TMA Resources

"The information and insights you shared at our sales meeting were both interesting and inspiring. You gave our salespeople a renewed hands-on focus toward their customer communications. And your preparation was very thorough. It was impressive how you were able to relate to our brokers in their industry vernacular, and to speak to their situations knowledgeably."
-- Ron Brown, vice president of Foodservice Sales, C. H. Guenther/Pioneer

"The feedback we got on your presentation was sensational, and we're evangelizing about you already. Whoever invites you [to speak] is getting someone who does their homework and delivers big time."
-- Nora Nealis, executive director, National Cleaners Association

"As an event planner, nothing is better than having your customer (Z-CoiL) task you with tracking down Ben McConnell to be the keynote speaker for their First Annual Dealers Conference. I immediately read Ben McConnell and Jackie Huba's book 'Creating Customer Evangelists' and began to apply many of the principles. Listening to the message being presented live to the conference participants was an all time career high!"
-- Terri Giron-Gordon, GenQuest, Inc.

"Thank you very much for making your presentation available to our dealers. The feedback I've received from both dealers and Z-CoiL staff is overwhelmingly positive. Everyone is buzzing since your presentation! We thoroughly enjoyed having you as our guest speaker."
-- Andres Gallegos, CEO and president, Z-Coil Footwear

"Thank you so much for coming to inspire our team. Your material was insightful and compelling. We were privileged to have you share your learning and wisdom with us."
-- Susan Sobbott, SVP & GM, Lending and Network Development, OPEN: Small Business Network, American Express

"Ben McConnell was a hit at the 2003 PBS Development Conference! Our attendees were captivated by his upbeat and inspiring presentation. Ben crafted a presentation that was relevant to our audience and engaged them with the concept that was easy to grasp and get excited about."
-- Anna Flye, senior manager of development, PBS

"Thank you for keynoting our conference. It was a smashing success starting with your amazing presentation!"
-- Kiran Balladin, Canadian Marketing Association

"Thank you for a great presentation. Nothing but rave reviews from attendees and staff. You got the audience involved from the beginning; attendees connected immediately and stayed rapt throughout the conversation. You were fantastic!"
-- John Capotosto, conference planner, American Bankers Association

"Thanks for your program Monday night. You have been getting rave reviews from the people who were there. Somebody stopped me in our (very slow) elevators yesterday to say that it was the best CoF program we have had yet."
-- Jody Lentz, director of outreach, Executive Discovery, and coordinator for Nashville chapter of Fast Company magazine's readers network, Company of Friends

"Thank you, Ben. Your presentation was compelling and educational, and you sold more books than any other author (at the conference)!"
-- Bruce Ranes, organizer, Integrated Media Assocation conference for public broadcasters

"Attendees said that the strategies you shared with them were not only relevant, but something that could be implemented immediately."
-- Kurt Thompson, district manager, Chicago, Administaff